Keepsake Medallion

You can easily view your loved one's memorial site even if you are not near the medallion's QR code. Here are several ways:

• You can find their site by going to our website's Memorials Directory in the main menu. Enter your loved one's information to be connected to their site.
• Once you are at the memorial site, you can bookmark it in your web browser. You can return to it with a quick click from your browser's Bookmarks folder.
• If you want to edit, manage, or view their memorial site, you can go to the Manager Login link and log in with your account email and password. You will be able to view all your managed Cherished Lives memorial sites as well as those you have bookmarked.
• You can take a photo of your medallion's QR code that you can share. It can be scanned by people just like the actual medallion.

Each medallion has a unique QR code linked to a Cherished Lives memorial page that you build for your loved one. To set up the memorial page, simply scan the QR code with your smartphone, tablet, or computer and follow the onscreen instructions. After you have set up the site, visitors can scan the QR code with a smartphone camera to instantly open photos, stories, and tributes about your loved one — no app is needed. You can also share your memorial site with others through email, text, or social media.

There is no limit to the number of memorial photos, videos, or audio files that you can have in your site's Media gallery.

Audio files, which can include meaningful songs, recordings of your loved one's own music, or even voicemails, should be in .WAV or .MP3 audio file formats.

Yes - you can update your memorial page whenever you wish. Just log in to your Cherished Lives account here to add or delete material, change existing text or photos, or connect to new family memorials.

If you purchase more than one Cherished Lives medallion, each plaque will come with a unique QR code.  You can choose if you want to use them for multiple people with different memorial pages, or you can have some or all to point to the same person's memorial site. 

When you first register a medallion, the site will ask if you want to Create a New Memorial Site or Link it to an Existing Cherished Lives memorial site.  Some people order multiple medallions and have them point to the same person's memorial, with one on the gravestone, another on a memento in the home or at a special place, or one to carry around in their wallet to show friends and family.  

Yes! When you set up your memorial site, you will be able to select if you want to create a site for a Person, Couple, or Pet. The fields you are given to fill out will adjust to your selection. Couples will have spaces for each person's full name, birth and death dates, and hometowns.

Purchases within the United States are usually delivered within 1-4 business days of the order date. We also deliver worldwide, with shipping times generally ranging from 7-14 days depending on the region.

We also offer our Instant Access add-on option. If selected, Cherished Lives will email you a link immediately after the purchase that allows you to start setting up your memorial site right away. When your medallion arrives in the mail, you can link the QR code to this existing memorial site.

Of course - please click on the following link to see what a sample memorial site looks like and the features it offers:

Cherished Lives sample memorial site

You are in full control of who can view your loved one's memorial site. Keep it private and share it only with selected family and friends, or make it public for family, friends, and visitors from all over to learn about your loved one. This setting can be switched whenever you like.

As the Manager, only you can add, delete, or adjust text and media files. If you would like others to help you build the memorial site, such as family or a funeral director, you can authorize them to be co-Managers through a simple email verification.

Guests can leave Tributes on the Guest Tributes page, as well as 'loving' or commenting on photos, but you have full control to delete anything you deem inappropriate.

Our Keepsake Medallion comes with an industrial strength adhesive tape already applied on the back and ready for you to attach. This should be used on flat, smooth surfaces, such as polished stone, plastics, or metal. For a long-lasting hold, please clean the portion of your memento where you wish to attach the medallion, removing any dirt and ensuring it is dry. Using a cleaner provides the best surface.

We recommend attaching the medallion when temperatures are at or above 50 degrees Fahrenheit or 10 degrees Celsius to ensure the best adhesive bond.

Once the spot is clean, remove the adhesive backing, and press and hold the medallion's adhesive tape to the surface for 30 seconds.

Our Keepsake Medallions are made from laser-etched anodized aluminum with an outdoor coating for added durability against the weather and UV rays. Each comes with preattached high-strength 3M adhesive tape.

The smaller Keepsake Medallion, which is 1.2 inches by 1.2 inches (3 cm x 3 cm), is perfect for attaching to a photo frame, plaque, or a memento in the home. It can also be carried around with you.

You can return any unused Cherished Lives medallions within 30 days of receipt. When a QR code is registered to a site, it can no longer be changed, and we cannot accept medallions with linked QR codes.

If you would like to return a medallion, please reach out to customer service here. Provide your name, order number, and the item(s) you wish to return. We will email you a prepaid return label to ship the products back to us. When we receive them, we will process your refund.

If your medallion's QR code is damaged and unreadable or lost, reach out to our customer service here or email us at support@cherishedlives.com. Please provide your name, email address under which the site is registered, the name of the deceased person, and your original order number, if possible. We will be able to provide a replacement Medallion at a discounted rate. You will not need to recreate your memorial site.